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Transforming Communication Outcomes for International Professionals
We are a Data Controller of your information.
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
williamcookecoaching.com follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
Like any other website, williamcookecoaching.com uses ‘cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
Note that williamcookecoaching.com has no access to or control over these cookies that are used by third-party advertisers.
Furthermore, our website also contains affiliate links to selected partners, these are:
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
williamcookecoaching.com does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
For more information please contact firstname.lastname@example.org
You can at any time change or withdraw your consent from the Cookie Declaration on our website.
The third-party cookies used on our websites are used mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.
Cookies are small text files that are used to store small pieces of information. The cookies are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make the website more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.
Your consent applies to the following domains: williamcookecoaching.com
Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket and checkout securely.
Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit etc. These data help us understand and analyze how well the website performs and where it needs improvement.
Marketing: Our website displays advertisements. These cookies are used to personalize the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns.
The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.
Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing contents on the website on social media platforms.
Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more out more on how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.
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We are sure that you will love our courses and for this reason we offer you time to decide if they are for you. Fully online courses can be returned, for any reason, within 14 days of purchase. Guided courses can be refunded within 7 days of the first scheduled and completed session, this extends to any bespoke long term packages. If you are unsatisfied with the session, for any reason, you will be refunded in full. We do not have any contracts and there is no obligation to continue with us for any reason (though we really appreaciate notice.)
While we offer a satisfaction guarantee on all of our course products, we do not generally refund ebook sales due to the nature of the ownership of this digital product Please contact us if you are not fully satisfied with your ebook purchase and an arrangement may be made at the discretion of the company. We want you to love the product and if there is a reason we can help fix we are more than happy to do so.
For all refunds we request that you contact us on email@example.com so we may try to resolve any issues you have and help you feel fully satisfied with your purchase.
Any cancellations for live sessions must be completed with at least 24 hours notice or they will incur the full charge. Any cancellations before 24 for hours will try to be rescheduled or the payment can carry forward to the next session, as you decide is best for you. If you decide to end your services with us, you will be refunded any outstanding balance without question. Any cancellations on part of the company will either be credited to your account or refunded, as you prefer.
All digital services and products must be paid in full in advance. All live sessions should be paid in advance, unless otherwise agreed. Most of our longer term clients pay monthly but other arrangements are also suitable. Owing the fees for more than 2 sessions, unless otherwise agreed, will result in suspension of further live services until the account is balanced.
Our online platform at https://learn.williamcookecoaching.com is powered by Moodle. All internal content is copyright of William Cooke Coaching and not to be used outsdide for any purpose other than what is laid out and intended or when consent is explicitly given by the company. The platform contains links to external sources and all data hosted there is dealt with by the respective company, please contact them for further informtion. Furthermore, due to the collaborative nature of the platform other users will generate content and be able to access any content you post. The content is not reviewed and monitored before posting and we do not hold responsibility for it. However, we take it very seriously that the content be of an acceptable and constructive nature, as deemed by the company, with input from our users. If you find something offensive, illegal, inappropriate or containing marketing and links to external content please contact us immediately on firstname.lastname@example.org we take the safety and wellbeing of our clients extremely seriously. Content of this type will not be tolerated and result in immediate action including banning from the platform and services, without the possibility of a refund.
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